How does the verification of my sitter profile work?

The verification of your sitter profile occurs in two phases

1. Bank Verification:

   Once you provide a payout method, our payment provider will start the verification of your bank account. This process checks whether the provided bank account matches the contact details you have submitted. This step helps us prevent fraudulent activities.
   
   

2. Sitter Profile Review:

   After successful bank verification, we review your sitter profile based on the following criteria:

   • Contact Information: Ensure your full and real name is provided. This is crucial for smooth bank verification. Your address should also be complete to ensure accurate display in search results.

   • Profile Picture: An authentic profile picture of yourself (preferably with a pet) is essential for building trust with pet owners.

   • Additional Photos: Alongside your main profile picture, at least three additional photos should be included to give pet owners an idea of the environment where their pet will be cared for. During the review, we focus on the authenticity and quality of these images.

   • Profile Description: In this section, you can share more about yourself, your experience with pets, and your motivation as a pet sitter. Note that personal contact details should not be included in this description.

   • Adding Pets: If you mention that you own pets in your description, we will verify that these pets are added to your profile. This helps other pet owners assess whether their pets might get along with yours.
     
     

How long does the entire verification process take?

The entire verification process typically takes 1 to 2 business days. However, if changes to your profile are required, this time frame may be extended.