When is a booking confirmed?

A booking is only confirmed once the payment has been completed.

  • If a sitter sends an offer and the pet owner accepts it, the booking is not yet confirmed.

  • The status will remain “pending” until the payment is made.

  • Once the owner pays, both parties receive a confirmation message, and the booking appears as “confirmed” in your account.

Tip: Always wait for the payment confirmation before making binding plans.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article